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[asterisk-biz] Solution for Call Center


 
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nkerifacclaud at yahoo...
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PostPosted: Thu Aug 13, 2015 3:43 am    Post subject: [asterisk-biz] Solution for Call Center Reply with quote

Hello Guys,

I want to use an open source call center platform for my business to attend to my customers' complaints and inquiries.
After some serious search I have chosen Asterisk, but I want to analyze what is needed in total (physical devices, infrastructure, etc) so as to enable me evaluate the cost of installation of this solution.

My call center will have about 10 agents max for a start, then can later upgrade.

Thanks for your prompt reaction.

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