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[asterisk-users] Calls are dropped after 15 minutes


 
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kheppner at riogrande.edu
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PostPosted: Sat Jul 30, 2016 1:07 pm    Post subject: [asterisk-users] Calls are dropped after 15 minutes Reply with quote

We have a problem in that calls are dropped after 15 minutes (on both internal and out going calls, incoming calls do not seem to have that limit)  How do we fix it?

This is the version on that PBX

Kernel
   Linux(x86_64)-2.6.18-371.1.2.el5

 Elastix
   elastix-2.4.0-8
   elastix-a2billing-1.9.4-5
   elastix-addons-2.4.0-10
   elastix-agenda-2.4.0-14
   elastix-asterisk-sounds-1.2.3-1
   elastix-email_admin-2.4.0-6
   elastix-endpointconfig2-2.4.0-2
   elastix-extras-2.4.0-5
   elastix-fax-2.4.0-4
   elastix-firstboot-2.4.0-4
   elastix-framework-2.4.0-19
   elastix-im-2.4.0-2
   elastix-my_extension-2.4.0-6
   elastix-pbx-2.4.0-18
   elastix-portknock-0.0.1-0
   elastix-reports-2.4.0-10
   elastix-security-2.4.0-9
   elastix-system-2.4.0-13

 RoundCubeMail
   RoundCubeMail-0.3.1-12

 Mail
   postfix-2.3.3-6.el5
   cyrus-imapd-2.3.7-12.el5_7.2

 IM
   openfire-3.7.1-1

 FreePBX
   freePBX-2.11.0-17

 Asterisk
   asterisk-11.13.0-0
   asterisk-perl-1.03-0
   asterisk-addons-11.13.0-0

 FAX
   hylafax-4.3.10-2rhel5
   iaxmodem-1.2.0-2

 DRIVERS
   dahdi-2.10.0.1-0
   rhino-0.99.6-3.b4
   wanpipe-util-7.0.10-2


Thank you,
Keith
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asterisk.org at sedwar...
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PostPosted: Sat Jul 30, 2016 1:28 pm    Post subject: [asterisk-users] Calls are dropped after 15 minutes Reply with quote

On Sat, 30 Jul 2016, Keith Heppner wrote:

Quote:
We have a problem in that calls are dropped after 15 minutes (on both
internal and out going calls, incoming calls do not seem to have that
limit) How do we fix it?

You may gain some insight from viewing the console output after bumping up
the debug and verbose levels.

You will probably resolve this by using tcpdump to capture packets and
wireshark to see what's happening.

I had a problem with a similar description that was resolved by refusing
SIP session timers.

--
Thanks in advance,
-------------------------------------------------------------------------
Steve Edwards sedwards@sedwards.com Voice: +1-760-468-3867 PST
https://www.linkedin.com/in/steve-edwards-4244281

--
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ewieling at nyigc.com
Guest





PostPosted: Sat Jul 30, 2016 4:23 pm    Post subject: [asterisk-users] Calls are dropped after 15 minutes Reply with quote

I've seen calls drop after 10 mins when SIP session timers are enabled.
Try setting them to refuse in sip.conf.

On 07/30/2016 02:07 PM, Keith Heppner wrote:
Quote:
We have a problem in that calls are dropped after 15 minutes (on both
internal and out going calls, incoming calls do not seem to have that
limit) How do we fix it?

--
if at first you don't succeed, skydiving isn't for you


--
_____________________________________________________________________
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http://lists.digium.com/mailman/listinfo/asterisk-users
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andrew at convergedgro...
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PostPosted: Sun Jul 31, 2016 11:36 am    Post subject: [asterisk-users] Calls are dropped after 15 minutes Reply with quote

I had a similar issue and i set a timeout which fixed the issue
SIP/trunk/ ${EXTEN},2160000,t

We only had this on one of our providers the rest we havent had the issue

----- Original Message -----
From: Steve Edwards <asterisk.org@sedwards.com>
To: Asterisk Users Mailing List - Non-Commercial Discussion <asterisk-users@lists.digium.com>
Sent: Sat, 30 Jul 2016 20:27:45 +0200 (SAST)
Subject: Re: [asterisk-users] Calls are dropped after 15 minutes

On Sat, 30 Jul 2016, Keith Heppner wrote:

Quote:
We have a problem in that calls are dropped after 15 minutes (on both
internal and out going calls, incoming calls do not seem to have that
limit) How do we fix it?

You may gain some insight from viewing the console output after bumping up
the debug and verbose levels.

You will probably resolve this by using tcpdump to capture packets and
wireshark to see what's happening.

I had a problem with a similar description that was resolved by refusing
SIP session timers.

--
Thanks in advance,
-------------------------------------------------------------------------
Steve Edwards sedwards@sedwards.com Voice: +1-760-468-3867 PST
https://www.linkedin.com/in/steve-edwards-4244281

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users


--
_____________________________________________________________________
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jamie.stapleton at gma...
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PostPosted: Tue Aug 02, 2016 9:52 pm    Post subject: [asterisk-users] Calls are dropped after 15 minutes Reply with quote

SIP re-invite (http://www.voip-info.org/wiki/view/SIP+method+invite+re-invite)
may be an issue as well.

On Sat, Jul 30, 2016 at 2:07 PM, Keith Heppner <kheppner@riogrande.edu> wrote:
Quote:
We have a problem in that calls are dropped after 15 minutes (on both
internal and out going calls, incoming calls do not seem to have that limit)
How do we fix it?

This is the version on that PBX

Kernel
Linux(x86_64)-2.6.18-371.1.2.el5

Elastix
elastix-2.4.0-8
elastix-a2billing-1.9.4-5
elastix-addons-2.4.0-10
elastix-agenda-2.4.0-14
elastix-asterisk-sounds-1.2.3-1
elastix-email_admin-2.4.0-6
elastix-endpointconfig2-2.4.0-2
elastix-extras-2.4.0-5
elastix-fax-2.4.0-4
elastix-firstboot-2.4.0-4
elastix-framework-2.4.0-19
elastix-im-2.4.0-2
elastix-my_extension-2.4.0-6
elastix-pbx-2.4.0-18
elastix-portknock-0.0.1-0
elastix-reports-2.4.0-10
elastix-security-2.4.0-9
elastix-system-2.4.0-13

RoundCubeMail
RoundCubeMail-0.3.1-12

Mail
postfix-2.3.3-6.el5
cyrus-imapd-2.3.7-12.el5_7.2

IM
openfire-3.7.1-1

FreePBX
freePBX-2.11.0-17

Asterisk
asterisk-11.13.0-0
asterisk-perl-1.03-0
asterisk-addons-11.13.0-0

FAX
hylafax-4.3.10-2rhel5
iaxmodem-1.2.0-2

DRIVERS
dahdi-2.10.0.1-0
rhino-0.99.6-3.b4
wanpipe-util-7.0.10-2

Thank you,

Keith


--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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--
_____________________________________________________________________
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derek at empire-team.com
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PostPosted: Wed Aug 03, 2016 10:34 am    Post subject: [asterisk-users] Calls are dropped after 15 minutes Reply with quote

Set session-timers=refuse in sip.conf and do a sip reload.
We had this problem with a handful of devices and this ultimately stopped the issue.


Thanks,
Derek B.

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Jamie Stapleton
Sent: Tuesday, August 02, 2016 10:52 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion <asterisk-users@lists.digium.com>
Subject: Re: [asterisk-users] Calls are dropped after 15 minutes

SIP re-invite (http://www.voip-info.org/wiki/view/SIP+method+invite+re-invite)
may be an issue as well.



--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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kheppner at riogrande.edu
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PostPosted: Tue Aug 09, 2016 4:16 pm    Post subject: [asterisk-users] Calls are dropped after 15 minutes Reply with quote

The solution that fixed our problem was to Edit the sip_general_additional.conf file by adding the line "session-timers=refuse"

Thank you to each one who gave suggestions.
Keith

Keith Heppner
Rio Grande Bible Institute
4300 S Business Highway 281
Edinburg, TX  78539-9650

Office 956-380-8171

Cell 956-335-6576
fax 956-380-8258
www.riogrande.edu
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marlonfca at me.com
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PostPosted: Wed Aug 10, 2016 12:13 pm    Post subject: [asterisk-users] Calls are dropped after 15 minutes Reply with quote

What version of asterisk are you on?

Marlon Araujo

Quote:
On Aug 10, 2016, at 13:00, asterisk-users-request@lists.digium.com wrote:

Calls are dropped after 15 minutes

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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