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[asterisk-users] Question about queues and the definition an


 
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asterisk01 at in-put.de
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PostPosted: Sun Jan 13, 2008 12:17 pm    Post subject: [asterisk-users] Question about queues and the definition an Reply with quote

Paul wrote
Quote:

;Pause/unpause Queue
exten => 424,1,PauseQueueMember(|SIP/${CALLERID(num)})
exten => 424,2,Playback(unavailable)
exten => 424,3,Hangup
exten => 425,1,UnPauseQueueMember(|SIP/${CALLERID(num)})
exten => 425,2,Playback(available)
exten => 425,3,Hangup

Following your suggestion and a number of postings and articles I have
configured the following:

exten => 6662,1,ADDQUEUEMEMBER(queue1|)
;exten => 6662,1,ADDQUEUEMEMBER(queue1|SIP/${ID${CALLERID(num)}}@local)
exten => 6662,2,HANGUP()

When I now call 6662 and then enter "show queues" in the cli, I get:

queue1 has 0 calls (max unlimited) in 'rrmemory' strategy (0s
holdtime), W:0, C:0, A:0, SL:0.0% within 60s
Members:
SIP/sguenther (dynamic) (Unavailable) has taken no calls yet
No Callers

Why is the agent unavailable and which context would asterisk use to
call the agent?

Here's the output of the login:

-- Executing [6662 at local:1] AddQueueMember("SIP/sguenther-08202ac8",
"queue1|") in new stack
-- Executing [6662 at local:2] Hangup("SIP/sguenther-08202ac8", "") in new
stack
== Spawn extension (local, 6662, 2) exited non-zero on
'SIP/sguenther-08202ac8'
Thanks for your help,

Stefan
--

********************************************
in-put GbR - Das Linux-Systemhaus
Stefan-Michael Guenther
Geschaeftsfuehrer
Moltkestrasse 49 D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 98/93
http://www.in-put.de
********************************************
Schulungen Installationen
Beratung Support
Voice-over-IP-Loesungen
********************************************
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pdhales at optusnet.co...
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PostPosted: Sun Jan 13, 2008 8:02 pm    Post subject: [asterisk-users] Question about queues and the definition an Reply with quote

Maybe ADDQUEUEMEMBER(queue1|${CALLERID(num)) is closer to what you are
looking for....or ADDQUEUEMEMBER(queue1) - without the pipe...

PaulH
On Sun, 2008-01-13 at 18:17 +0100, Stefan Guenther wrote:
Quote:
Paul wrote
Quote:

;Pause/unpause Queue
exten => 424,1,PauseQueueMember(|SIP/${CALLERID(num)})
exten => 424,2,Playback(unavailable)
exten => 424,3,Hangup
exten => 425,1,UnPauseQueueMember(|SIP/${CALLERID(num)})
exten => 425,2,Playback(available)
exten => 425,3,Hangup

Following your suggestion and a number of postings and articles I have
configured the following:

exten => 6662,1,ADDQUEUEMEMBER(queue1|)
;exten => 6662,1,ADDQUEUEMEMBER(queue1|SIP/${ID${CALLERID(num)}}@local)
exten => 6662,2,HANGUP()

When I now call 6662 and then enter "show queues" in the cli, I get:

queue1 has 0 calls (max unlimited) in 'rrmemory' strategy (0s
holdtime), W:0, C:0, A:0, SL:0.0% within 60s
Members:
SIP/sguenther (dynamic) (Unavailable) has taken no calls yet
No Callers

Why is the agent unavailable and which context would asterisk use to
call the agent?

Here's the output of the login:

-- Executing [6662 at local:1] AddQueueMember("SIP/sguenther-08202ac8",
"queue1|") in new stack
-- Executing [6662 at local:2] Hangup("SIP/sguenther-08202ac8", "") in new
stack
== Spawn extension (local, 6662, 2) exited non-zero on
'SIP/sguenther-08202ac8'


Thanks for your help,

Stefan
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asterisk01 at in-put.de
Guest





PostPosted: Mon Jan 14, 2008 4:58 pm    Post subject: [asterisk-users] Question about queues and the definition an Reply with quote

Paul Hales wrote:

Quote:
Maybe ADDQUEUEMEMBER(queue1|${CALLERID(num)) is closer to what you are
looking for....or ADDQUEUEMEMBER(queue1) - without the pipe...

the construction
exten => 6662,1,ADDQUEUEMEMBER(queue1|SIP/${ID${CALLERID(num)}}@local)

was okay for my szenario but the @local was wrong and as I know now,
the Unavailable message

(SIP/sguenther (dynamic) (Unavailable) has taken no calls yet)

was caused by the phone. After I registered the phone, it stopped
working and I had to reboot it Sad(

Nevertheless,thanks for the suggestions.

Stefan
--

********************************************
in-put GbR - Das Linux-Systemhaus
Stefan-Michael Guenther
Geschaeftsfuehrer
Moltkestrasse 49 D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 98/93
http://www.in-put.de
********************************************
Schulungen Installationen
Beratung Support
Voice-over-IP-Loesungen
********************************************
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