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[asterisk-biz] QueueMetrics 15.02 released today


 
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lenz.loway at gmail.com
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PostPosted: Wed Feb 25, 2015 9:06 am    Post subject: [asterisk-biz] QueueMetrics 15.02 released today Reply with quote

Hi all,
We are pleased to announce the release of QueueMetrics Asterisk
call-center suite version 15.02

QueueMetrics 15.02 is a release centered around usability and changes
that make the whole call-center monitoring and management experience
richer. This new version fully supports Asterisk 13.1, as well as all
the older Asterisk versions.

Discover it now: http://manuals.loway.ch/QM_WhatsNew-chunked/ch11.html

The major improvements implemented are:
- A new HTML5 audio player
- Lost Calls natively in Icon
- WebRTC Softphone Caller-ID
- Direct Agent Log-in procedure
- User Definable Inner Webpage panel
- Full UTF-8 support
- New "Agent per hour" report

Also, as for previous updates we fixed major and minor bugs in order
to improve the suite efficiency and smoothen the interaction.

Try it now at http://www.queuemetrics.com/


Thanks
l.





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Loway - home of QueueMetrics - http://queuemetrics.com
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